During the 2 days, the participants will learn the traits and basic skills of a manager in order to be equipped with managerial skills. They will be taken through an intensive program inclusive of workshops, lectures and videos.
Learning Outcome
Traits of a Manager
- Setting objectives
- Planning
- Decision Making
- Implementing
- Control
- Information and Communication
Effective Time Management
- The art of planning
- How to plan your work and work your plan
- How to handle routine activities effectively
Improving Your People Skills
- The advantages of improving people’s skills
- What are the fundamental people skills?
- Are there alternative people skills?
Communication and Listening Skills
- Why do we communicate?
- Traps to effective communication
- How to communicate effectively at work?
- Frequent mistake made whilst communicating
The Secret of Successful Delegation
- Understanding the management of delegation
- How to delegate effectively
- Why are managers reluctant to delegate?
- Rules and principles of delegation
How to Conduct Meetings?
- 5 Purposes of Meetings
- Why meetings often waste time
- The art of making meetings effective
- Chairing a meeting effectively
Reaching Us
3E Training & Education Sdn Bhd
31F-2, Kelana Mall, Jalan SS6/12
Kelana Jaya, 47301 Petaling Jaya
Selangor, MALAYSIA
Phone: +603 78065570
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.