In today's increasingly competitive marketplace, managers must effectively juggle many priorities, efficiently complete large volumes of work, and be increasingly responsive to get the job done, keep costs low, and produce quality products. A manager's ability to work efficiently directly affects the attainment of these goals, regardless of his or her level in the organization.
To remain competitive, organizations are abandoning the traditional hierarchical command-and-control management style in favour of establishing a work environment that advocates employee empowerment at all levels.
These comes in three forms
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